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COVID-19 Update

(as of 5/18/2020 at 12:00 PM)

We remain committed to providing the highest quality care for patients and clients during the COVID-19 outbreak. In the interest of all of our clients and staff, our team requests that any client who is exhibiting flu-like symptoms (including but not limited to fever, cough or breathing difficulties) refrains from coming to our hospital.

As always, we maintain a rigorous disinfecting routine in our hospital and ask that you follow the CDC’s guidelines regarding preventing the spread of COVID-19 through the avid use of hand sanitizer and proper handwashing protocols.

As of 5/18/2020, at the direction of our governing bodies, we are lifting our restrictions regarding the types of appointments we are seeing.  All types of appointments are now able to be scheduled.  We will continue the following modifications to our protocols:

• Converted to a “closed lobby” in our hospital, meaning only staff members will be allowed to enter our building. Clients are being asked to wait in their car during appointments and communicate with staff within the hospital via phone (315-445-8170) or text message (315-400-2406).
• Payment will only be accepted via telephone or our website.  No cash or checks accepted at this time.

For a step-by-step protocol regarding our Closed Lobby Policy, please CLICK HERE.

If you have any questions about the changes we’ve made or concerns you’d like to discuss, you can reach out to us either via phone, text message, or email (contact@lyndonvet.com).  We sincerely thank you for your understanding and your patience during this difficult time and apologize for any disruption these changes may cause you.  Our top concern is the health and safety of your pet, yourself, and our staff and we feel the measures will help protect everyone involved.

If our hospital needs to make any further changes, notifications will be posted here and on Facebook.

Please visit the following links for additional information regarding this developing issue:

• https://www.cdc.gov/coronavirus/2019-ncov/index.html
• https://www.avma.org/resources-tools/animal-health-and-welfare/covid-19
• https://www.health.ny.gov/diseases/communicable/coronavirus/
• http://www.ongov.net/health/coronavirus.html

where we encompass EMPATHY for animals and their owners;

provide EXCELLENCE in medical care and client services;

exhibit boundless ENTHUSIASM for our profession,

using our practice as a vehicle for that enthusiasm;

and to continuously pursue EDUCATION, not only to improve ourselves, but also to communicate our collective knowledge to other practitioners and the pet-owning public.

Looking for information about our dental specialty practice?  Please visit Animal Dental Specialists of Upstate New York!