Office Hours

Appointments are available Monday through Thursday from 4:00 PM until 5:30 PM and Friday from 8:00 AM until 12:30 PM.

Our office is open Monday through Thursday from 7:00 AM to 6:00 PM and Friday from 7:00 AM to 2:00 PM.

In Case of an Emergency

If you have a NON LIFE-THREATENING concern or question outside of our normal business hours, you may call our hospital number (315-445-8170) and leave a voicemail. A staff member from our office will contact you the following business day.

If you have a LIFE-THREATENING emergency involving your pet outside of our regular business hours, we recommend that you contact one of the following emergency facilities: 

• Veterinary Medical Center of CNY at 5841 Bridge Street, Syracuse – (315) 446-7933
• Urgent Veterinary Care at 207 Genesee St, Auburn – (315) 515-3074
• Cornell University Hospital for Animals at 930 Campus Rd, Ithaca – (607) 253-3060
• Veterinary Specialists & Emergency Services at 825 White Spruce Blvd, Rochester – (585) 424-1277
• Upstate Veterinary Specialties at 152 Sparrowbush Road, Latham – (518) 783-3198